Online Access Free 1Z0-1003-20 Exam Questions

Which statement is true regarding Travel Areas in OFSC?

• A.Travel Areas define a company's serviceable geography and are made up of groups of work zones.
• B.A given work zone can be assigned to multiple Travel Areas.
• C.Statistics are calculated using the travels between Travel Areas.
• D.Travel between work zones within different Travel Areas will not be calculated for statistical use.
• E.A Travel Area can be assigned to a bucket or a resource.

A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?

• A.Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.
• B.Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
• C.Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
• D.Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.

Which option is correct when "Sharing of the skill in Teamwork" is set to "Summary" for the technicians that have the option to share skills?

• A.The assigned work skill assigned to a member does not affect the skills of the team.
• B.The team gets the maximal work skill level of all the team members.
• C.The team gets the total sum of work skill levels of just one of the team members.
• D.The team gets the total sum of work skill levels of all the team members.

A customer is planning on managing as many of their Oracle Field Service Cloud (OFSC) configuration elements as possible via the Metadata REST API.
Which three objects can be both retrieved and created/modified via the Metadata API?

• A.Applications
• B.Capacity Areas
• C.Properties
• D.Capacity Categories
• E.Organizations

Which option correctly describes the Time Limit setting within a routing plan?

• A.A recurrent routing plan will no longer run if the current time has exceeded the Time Limit configured for the plan.
• B.No routing plans, assigned to a given bucket, will run if the current time has exceeded the Time Limit.
• C.A routing plan will be stopped once its runtime duration reaches the Time Limit.
• D.The Time Limit setting controls whether overtime is allowed for the routing plan.