Online Access Free 1Z0-1003 Exam Questions

Your customer requires that their engineers make courtesy calls 2-4 hours after they complete an installation to make sure that everything is working properly.
Two activities are created via integration but they need to be linked.
Identify the correct setup for the link template.

• A.Set up a Finish-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
• B.Set up a Start-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
• C.Set up a Start-to-Start template with an adjustable 2-hour Minimum interval and an adjustable 4-hour Maximum interval.
• D.Set up a Finish-to-Start template with a non-adjustable 2-hour Minimum interval and an adjustable
  4-hour Maximum interval.

A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.
Upon investigation, they find out that their technicians occasionally have to stop for about five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.
Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?

• A.Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.
• B.Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.
• C.Deselect 'Use durations reported to enhance company-wide estimations' setting on the Resource Type configuration screen.
• D.Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.

Which statement is correct regarding Time Slots?

• A.is the time window promised to the customer within which an activity must be finished; automatically assigned by the OFSC Routing Engine
• B.is the time window promised to the customer within which an activity must be finished automatically assigned by the OFSC Routing Engine
• C.is an interval that defines when an activity has to be started; automatically assigned by the OFSC Routing Engine
• D.is a configured interval that defines when an activity has to be started

You want to copy Thursday's Time Slot-Based quota to Friday.
On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?

• A.Select Friday using the calendar. Click "Mass populate" and select the copy day-to-day operate and select Thursday as the destination day with an 85% value.
• B.Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation with an 85% value.
• C.Select Thursday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Friday as the destination day with an 85% value.
• D.Select Thursday using the calendar. Click "Mass populate" and select the copy day-today operation and select Friday as the destination day with an 85% value.
• E.Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Thursday as the destination day with an 85% value.

Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.
You need to create an action link that can be used by the technician to initiate this notification. This message will use the launch condition "Service request is created".
What base action must you specify?

• A.'create_activity'
• B.'create_request'
• C.'change_activity'
• D.'send_request'