Online Access Free 1Z0-1037 Exam Questions

An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?

• A.The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.
• B.The user cannot delete it because it directly affects the reference document that the translation document is based upon.
• C.The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
• D.The user needs Admin permission to delete the translated document.

In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

• A.250
• B.100
• C.1000
• D.500

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

• A.Rename the Platinum SLA, change the total incident value to 100, and save it.
• B.In the Platinum SLA modify the total incident count to 100 and save it.
• C.Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
• D.Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

• A.Slicing
• B.Bucket Filter
• C.Rollups
• D.Applied Filter
• E.Auto Filter

In Knowledge Advanced, which three tasks can be filtered? (Choose three.)

• A.tasks related to specific content types only
• B.tasks that are unassigned
• C.tasks for specific users
• D.open tasks only
• E.tasks that are assigned