A.Configure advanced routing.

B.Select the Pull Chat check box in the chat profile.

C.Select the corresponding pull policy.

D.Enable the engagement engine.

E.Select the Chat check box that is associated with an agent's staff account.

A.It is a PHP script that executes only synchronously.

B.It is also known as the Object Event Handler.

C.It is triggered by an event that occurs on the standard objects that are used by queues.

D.It is triggered by an event that occurs on standard objects only.

E.It can be triggered by an event that occurs even on a custom object.

F.It is always triggered from business rules.

G.It can be triggered by an event that occurs on community objects.

A.EGW_UPDATE_BY_CREATE

B.EGW_SAVE_EMAIL_HEADERS

C.EGW_SECURE_UPDATE_ENABLED

D.EGW_ENABLED

E.EGW_AUTO_CONT_CREATE

A.Links can be automatically created to categories and dispositions based on answers an incidents.

B.Links can be created only between the parent levels of products, categories, and dispositions.

C.Product-category linking restricts customers from searching on the Customer Portal.

D.A leaf product's links are inherited from its parent product.

E.Product-category linking is independent of product-disposition linking.

A.Create the standard text with the current address and phone numbers.

B.Update the standard text with the changed address and phone numbers.

C.Update custom fields with the changed address and phone numbers.

D.Create custom fields for the address and phone numbers.

E.Create variables with the current address and phone numbers.

F.Update variables with the changed address and phone numbers.