Online Access Free 1Z0-1064-20 Exam Questions

If you want to disable the ability to delete activities for all users, what action should you perform?

• A.Remove the "delete activities" privilege from all the roles for users who have this access.
• B.Remove the "delete activities" button from all pages used by the users who have this access.
• C.Remove the "delete activities" role from all the users who have this role.
• D.Remove the users of the roles who have the "delete activities" access.

Milestones are not getting applied to service requests in the customer environment.
Identify three causes.

• A.The Starts When criteria of the milestones is not True.
• B.Entitlement rules are not valid for the service request.
• C.No default coverages are set up.
• D.The scheduled process has not been set up.

Which two actions can you take when using Application Composer to create a new Trouble Ticket object?

• A.You can set a field rule to validate that the Priority field of the Trouble Ticket object is between 1 and 5
• B.You can create a field rule or a field trigger on a field of the Trouble Ticket object but not both on the same field.
• C.You can set an object rule to validate that a Trouble Ticket of Priority 1 cannot be saved without being assigned to a staff member.
• D.You can create a trigger on the Trouble Ticket object using the Upon Import Into Database trigger event to update the custom "OpenTroubleTickets" of the Account object.

Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?

• A.Do not choose any optional criteria columns.
• B.Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates
• C.Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.
• D.Choose all optional result columns.

Oracle Engagement Cloud provides tools to add or modify which six types of entities?

• A.Fields
• B.Objects
• C.Icons
• D.Themes
• E.Roles and privileges
• F.Exports
• G.Object workflow
• H.Reports