Online Access Free 1Z0-1064-26 Exam Questions

You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.
Which three steps should you perform to configure user self-registration in your DCS application?

• A.Enable the self-registration steps in the "Manage Digital Customer Service Registration Profile Options" task.
• B.Configure your self-registrations so that they are automatically approved.
• C.Disable the anonymous access option in your DCS application.
• D.Configure the self-registrations to restrict registration to only existing Contacts.

Which two options are true about reporting on milestones?

• A.An as-delivered SLA Infolet shows near-overdue and overdue milestones.
• B.No standard reports on milestones are provided.
• C.Milestone reporting is performed via the CRM Service Request Real-Time subject area.
• D.Administrator-defined milestone data is not included in Analytics.

Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a new catalog.
What are two advantages of creating a new service catalog instead of using an existing one?

• A.requires less work and effort
• B.allows the display of a product hierarchy specifically for service purposes
• C.allows you to use the same product hierarchy as sales
• D.allows use of a simpler hierarchy

Select three correct limits and restrictions when importing data from a file.

• A.The maximum number of records in each CSV file should not exceed the maximum limit of 10,000,000 records.
• B.Groovy Scripts and object workflows that have been configured for the object being imported are always executed.
• C.By default, the import starts immediately after it is activated.
• D.Both create and update operations are available for imported records.
• E.If the values in the imported CSV file contain a new line character, then they must be enclosed within quotation marks.

Identify two correct statements about the way Visual Builder Cloud service (VBCS) and Digital Customer Service (DCS) are related.

• A.VBCS is a visual development tool for creating applications in DCS.
• B.DCS is an Offering in Engagement Cloud and VBCS is another Offering in Engagement Cloud.
• C.DCS is an Offering in Engagement Cloud and VBCS is part of that Offering.
• D.DCS is a visual development tool for creating applications in VBCS.