Online Access Free 1Z0-219 Exam Questions

Which Siebel business entity represents people with whom you do business?

• A.User
• B.Contact
• C.Opportunity
• D.Account

How can you add the necessary objects to the Object Explorer if the object types that you need are not displayed in the tools Object Explorer?

• A.Select View > Objects and select All, then click the Add button.
• B.Right click the Object Explorer window and select Add Objects, then select the objects to add.
• C.Right click the Object explorer window and select Show All.
• D.Select View > Options and select the Object Explorer tab and select objects to add.

In Siebel Tools, how would you most easily find all references to a specific property value?

• A.Use the Repository Search
• B.Use the Flat tab
• C.Use the Types tab
• D.Use the Detail tab

Which statement about views and responsibilities is true?

• A.A Manager Responsibility and User responsibility may share views.
• B.Users have access to the views associated with only one responsibility at a time.
• C.Each responsibility assigned to a user must have entirely separate views assigned.
• D.Manager and User responsibilities will have completely different views.

An agent working in a call center receives a call for a request for service. The agent authenticates the caller and captures the details of the request. She records that the calls was received from Joanne Smith who is a nurse from Dr. Jones's office. She is calling to inquire about a status of a medical claim that was submitted by Dr. Jones's office. Select the three business entities that would be required to support this business process.

• A.Service Request
• B.Contact
• C.Quote
• D.Activity
• E.Opportunity