Online Access Free 1Z1-1037 Exam Questions

An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?

• A.The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
• B.The user cannot delete it because it directly affects the reference document that the translation document is based upon.
• C.The user needs Admin permission to delete the translated document.
• D.The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.

Which option should you select from the Status drop-down menu to see the reviewed requests in Knowledge Advanced?

• A.All Requests
• B.Active Request
• C.Request Review
• D.Archived Request

Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

• A.Click-Though Rate of External Documents
• B.Article Aging
• C.Words without Concepts
• D.Questions with High Score Answer
• E.Search Accuracy

Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code
"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

• A.Staff account credentials are not correct.
• B.Staff account profile does not have permission to access Knowledge Foundation API.
• C.For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
• D.Knowledge Foundation API can only be used by an internal application.
• E.For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.

What does the response requirement in an SLA specify?

• A.initial response time limit to all customer inquiries within one business day.
• B.the maximum number of days allowed for the resolution of an incident as per the business hours.
• C.individual time limits for the initial response time and subsequent resolution as per the business hours.
• D.the overall maximum time limit for the initial response and resolution for each incident.