Online Access Free 1Z1-993 Exam Questions

Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

• A.In includes a preview option for all standard and custom object pages.
• B.It requires proper permissions to use the tools and additional permissions to edit the desired object.
• C.It requires the use of a sandbox to modify the fields associated with standard and custom objects.
• D.It allows edits to dashboard pages.

Which two statements are true regarding the Audit History tab of a Service Request?

• A.It is enabled by default.
• B.It is available only to authorized administrators.
• C.It is searchable by date range, username, event type, event severity, and event duration.
• D.It is exportable to Excel.
• E.It allows users to save searches for later reuse.

Your customer has three service request child categories under the top-level service request category
"Accounts":
* Gold Accounts
* Silver Accounts
* Basic Accounts
You now want to disable the "Silver Accounts" category.
Which option meets the requirement?

• A.In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Gold Accounts" and "Basic Accounts" child categories and click the "Inactive" button.
• B.In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Silver Accounts" Category and expand it, click the "Inactive" button.
• C.In Setup and maintenance > Service > Setup > Service Request > Manage Service Request Categories, search for the "Accounts" Category and expand it, select the "Silver Accounts" child category and deselect the "Active" Column.
• D.In Setup and maintenance > Service > Setup > Service Request > manage service Request Child categories, search for the "Accounts" category and deselect the "Active" Column.

You want to configure the workflow for the standard Service Request (SR) object. Which four actions can you do?

• A.You can generate tasks for the SR object from the workflow.
• B.You will be required to code any new workflow actions in Groovy.
• C.You can define the workflow to run when certain fields of the SR object are changed.
• D.You must make the changes using the Page Composer tool.
• E.You can send an e-mail notification to specified recipients.
• F.You can modify the workflow to update field values within the SR object.

What is the main function of the Data Security Policies?

• A.defines the actions a particular user can do
• B.defines the data a particular user can see and/or modify
• C.defines the privileges and roles a particular user can have
• D.defines the views or functionalities the user can access
• E.defines the views the application can access