Online Access Free 1z0-1038-22 Exam Questions

Which two are non-CRUD operations?

• A.ResetContactPasswordResponseMsg = Binding.ResetContactPassword(ID ContactID);
• B.ReturnRawResult, bool DisableMTOM, out byte[] FileData);RNObject[] rnObjects = _client.Get(clientlnfoHeader, objects, options);
• C.RNObject[] = Binding.Create(RNObject[] Objects, CreateProcessingOptions Options);
• D.UpdateResponseMsg = Binding.Update(RNObject[] Objects, UpdateProcessingOptions ProcessingOptions);
• E.CSVTableSet results = RunAnalyticsReport(AnalyticsReport ReportObject, int Limit, int Start, string Delimiter, bool ReturnRawResult, bool DisableMTOM, out byte[] FileData);
• F.CSVTableSet = Binding.QueryCSV(string Query, int PageSize, string Delimiter, bool

A customer is trying to use Element Manager to import and add-ins and receives this error:
"This package cannot be processed."
What is the reason for this error?

• A.Element Manager does not support the import and export of workspaces with custom workspace ribbon add-ins.
• B.Check if the exported file was generated by a product version that is older than the existing product version.
• C.The Browser User Interface (BUI) workspace is not using the standard workspace.
• D.The hash value during import doesn't match the hash declared at the end of the rile.

You are working on complete service delivery transformation for your customer to streamline the contact center training program. As a cost cutting measure, your customer wants the new customer service representatives to be ready to start work within 5 days instead of 30 days. The customer is also particular that the quality of service delivery should not be compromised.
What are the two options that you would suggest £o streamline this contact center training program?

• A.Agent scripts
• B.Intent guide
• C.Guided assistance
• D.Business rules
• E.Custom process model

A customer is using a service level agreement (SLA) to calculate resolution due dates automatically when an SLA instance is added to an incident. What setup is required for resolution due calculations?

• A.Use business rules to automatically calculate dates
• B.Create a custom incident milestones report and add it to a custom incident workspace
• C.Add all the holidays observed by your organization.
• D.Define default response requirements.

Which two statements are true about a disposition?

• A.It helps to identify the root cause of an incident.
• B.It can be made visible on the Customer Portal.
• C.It can be linked to categories.
• D.It can be linked to products.
• E.It can be set to a maximum depth of three in hierarchy levels.