Online Access Free 1z0-1064-22 Exam Questions

When creating localized Digital Customer Service applications, in which order would you perform the following steps?
1. Update the English message as needed for your DCS application.
2. Export the English language message bundle.
3. Translate the English message bundle to all desired languages.
4. Import translated message bundles.

• A.3,2,4,1
• B.2,4,3,1
• C.1,2,3,4
• D.1,3,2,4

Which two actions can you take when using Application Composer to create a new Trouble Ticket object?

• A.You can set a field rule to validate that the Priority field of the Trouble Ticket object is between 1 and 5
• B.You can create a field rule or a field trigger on a field of the Trouble Ticket object but not both on the same field.
• C.You can create a trigger on the Trouble Ticket object using the Upon Import Into Database trigger event to update the custom "OpenTroubleTickets" of the Account object.
• D.You can set an object rule to validate that a Trouble Ticket of Priority 1 cannot be saved without being assigned to a staff member.

Identify two correct statements about the way Visual Builder Cloud service (VBCS) and Digital Customer Service (DCS) are related.

• A.VBCS is a visual development tool for creating applications in DCS.
• B.DCS is an Offering in Engagement Cloud and VBCS is another Offering in Engagement Cloud.
• C.DCS is a visual development tool for creating applications in VBCS.
• D.DCS is an Offering in Engagement Cloud and VBCS is part of that Offering.

You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?

• A.The team members don't have the Email Administrator Role provisioned.
• B.The team members have not established the e-mail feature on the Offerings page.
• C.There are no specific e-mail tasks available.
• D.The environment was not provisioned correctly and the service module is missing.

Identify the sequence of steps you must follow to disable the Service Communication channels.

• A.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Communication Channels > Deselect the "Communication" option.
• B.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect the "Communication Channels" option.
• C.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Select the "Disable" column in "Service entitlements"
• D.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Click the pencil icon in the Features column for Service > Deselect all the options.
• E.Navigate to Setup and maintenance > Select the Service offering > Select setup at the Administration section > Click Change configuration > Deselect the "Enable" column in "Communication Channels".