Online Access Free 1z0-981 Exam Questions

Which two types of joins are available in analytics?

• A.Inner
• B.Peripheral
• C.Internal
• D.Intersection
• E.Outer LTD) External

You have a requirement where there is a need for frequent change in address and phone numbers. Which two actions would you perform?

• A.Update variables with the changed address and phone numbers.
• B.Create the standard text with the current address and phone numbers.
• C.Create custom fields for the address and phone numbers.
• D.Update custom fields with the changed address and phone numbers.
• E.Update the standard text with the changed address and phone numbers.
• F.Create variables with the current address and phone numbers.

Which two statements are true about a disposition?

• A.It can be linked to categories.
• B.It helps to identify the root cause of an incident.
• C.It can be linked to products.
• D.It can be set to a maximum depth of three in hierarchy levels.
• E.It can be made visible on the Customer Portal.

Which two are non-CRUD operations?

• A.CSVTableSet results = RunAnalyticsReport(AnalyticsReport ReportObject, int Limit, int Start, string Delimiter, bool ReturnRawResult, bool DisableMTOM, out byte[] FileData);
• B.CSVTableSet = Binding.QueryCSV(string Query, int PageSize, string Delimiter, bool
• C.RNObject[] = Binding.Create(RNObject[] Objects, CreateProcessingOptions Options);
• D.ResetContactPasswordResponseMsg = Binding.ResetContactPassword(ID ContactID);
• E.ReturnRawResult, bool DisableMTOM, out byte[] FileData);
  RNObject[] rnObjects = _client.Get(clientlnfoHeader, objects, options);
• F.UpdateResponseMsg = Binding.Update(RNObject[] Objects, UpdateProcessingOptions ProcessingOptions);

Which four statements are true about incident rules?

• A.A catch-all rule has no impact on incident rules.
• B.A catch-all escalation action has no impact on incident rules.
• C.A catch-all incident rule should be typically at the bottom of the rules listed in the initial state.
• D.Incident rules should have one rule state.
• E.Queues, staff accounts, custom fields, and profiles must be functioning before rules can be built based on them.
• F.All incident rules should have an action to transit from the initial state to another state.
• G.Incident rules should have a minimum of two rule states.