Online Access Free 1z1-628 Exam Questions

A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?

• A.the 'Activity hint' context
• B.the 'Activity details in chat' context
• C.the 'Identify activity by' context
• D.the 'Activities' context

A customer has chosen to override learned activity durations for a period of time, after which they will revert bads; to having Oracle Field Service Cloud (OFSC) provide duration estimations based on learned behavior.
Which statement is accurate regarding how the statistics override option works?

• A.OFSC will begin updating statistically learned values from reported field activities once the override has stopped.
• B.Activity duration overrides can only be started or stopped manually within the OFSC Core Application.
• C.An activity duration overrides can be applied for a type of activity even if a given resource has not yet completed an activity of that type.
• D.Even though an activity duration override is in effect, OFSC still compiles statistically learned values from reported field activities.

A company has just expanded it's serviceable area in Europe to include coverage in Germany. As a result, many new users will need the OFSC interface screens to display in German.
Which of the following statements is correct about OFSC's capabilities for addressing this new requirement?

• A.Once Germany is added as a "Language" from the Display configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
• B.Once Germany is added as an "Available Country" from the Business Rules configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
• C.Translations to OFSC native fields can be made using the Glossary export/import functionality, but custom properties can only be translated by exporting/importing the Properties list.
• D.Translations to OFSC native fields and custom properties can be made using either the Properties or Glossary export/import functionality.

Your customer wants to integrate OFSC with Oracle Knowledge Advanced Cloud.
What are the two main steps that must be taken as part of the integration process to allow Oracle Knowledge Advanced Cloud content to be accessed from the OFSC application?

• A.The administrator or web developer must configure the Service Portal to display the Oracle Knowledge Advanced features.
• B.The administrator or web developer must configure the Oracle Service Cloud Customer Portal to use the appropriate pages and widgets for displaying Oracle Knowledge Advanced features in the OFSC user interface.
• C.The administrator must configure the Oracle Knowledge access settings in OFSC.
• D.Field personnel must be assigned Service Cloud access via the Service Portal interface.
• E.The administrator or web developer must configure an OIC platform instance to bridge the Oracle Service Cloud and OFSC instances.

A customer plans to use the Core REST API 'JulkUpdate' command for loading activities into Oracle Field Service Cloud (OFSC).
Which two statements are correct regarding how OFSC processes these requests?

• A.The request is processed as a single transaction, meaning if one activity fails to process, then the entire transaction fails.
• B.If no activity is found matching the key field value in the request, then a new activity will be created.
• C.If no activity is found matching the key field value in the request, then the transaction fails and returns an error.
• D.The request is processed as multiple transactions, meaning one could fail while others process successfully.