Online Access Free 1z1-978 Exam Questions
Exam Code: | 1z1-978 |
Exam Name: | Oracle Customer Data Management Cloud Service 2017 Implementation Essentials |
Certification Provider: | Oracle |
Free Question Number: | 65 |
Posted: | Sep 04, 2025 |
One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witch corrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and is planning to manage account and contact information with greater accuracy. You are called on as a data specialist to advise about the import of contacts related to the customer's account.
Which two need to be provided to load related account contact records? (Choose two.)