Online Access Free 1z1-980 Exam Questions

In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?

• A.Edit Concept
• B.Add a Concept
• C.Copy a Concept
• D.Add Synonyms
• E.Add to Existing Concept

Which three types of answers can be added to the knowledge base? (Choose three.)

• A.TEXT
• B.URL
• C.File Attachment
• D.HTML
• E.XML

Which two features can you use to connect output levels in a report? (Choose two.)

• A.drill-down filters
• B.variables
• C.dashboards
• D.grouping
• E.drill-down links

How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal?

• A.Profiles
• B.Views
• C.Console Roles
• D.User groups

You want to create a report that you can restructure to display different groupings by selecting different fields to use as the columns, rows, and output fields.
Which type of report should you create?

• A.Custom report with slice bucket
• B.Linked report
• C.Cross tab report
• D.Dashboard