Online Access Free ISO-14001-Lead-Auditor Exam Questions

An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
" Top management has not analysed why none of the environmental objectives set for the last year have been met. " A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three non-conformities options that the auditor could raise to ISO 14001.

• A.6.2.1 - New environmental objectives associated with the takeover should be set
• B.10.2.a - Management failed to take corrective action to deal with the audit nonconformity
• C.6.2.2 - Actions were not taken to fully implement the environmental objectives set by management
• D.9.3 - A management review should be undertaken to determine the implications of the takeover on the EMS
• E.7.4.2 - Staff were not made aware that environmental projects were being scaled back
• F.7.4.3 - Management should communicate the impacts of the takeover on the EMS to the bidders
• G.7.1 - The top management failed to provide the resources needed to meet the objectives
• H.9.2.2 - Report IA202 contained a nonconformity (NC3) lacking in necessary detail

During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.

• A.Advise that the audit team make-up is a decision for the Certification Body.
• B.Advise that a remote audit could be conducted instead of an on-site audit.
• C.Advise the EMS Manager that his request can be considered for future audits.
• D.Advise that the contract has already been signed and cannot be revised.
• E.Suggest asking the Certification Body management to consider the request.
• F.Suggest that the EMS Manager choose another Certification Body.

When an organisation needs to determine the resources required for the internal audit programme, which one of the following issues does not impact on the achievement of its intended results?

• A.Availability of competent auditors and technical experts.
• B.Impact of different time zones.
• C.Access by the audit program manager to the competence records of the Environmental Management System (EMS) Manager.
• D.Availability of the necessary documented information.

Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.

• A.Advise the authority that timely corrective action will be taken.
• B.Offer to compensate employees for possible health implications.
• C.Monitor VOC emissions to ensure compliance with legal requirements.
• D.Give an explanation to the authority of what went wrong.
• E.Investigate changing the cleaning process to use chemicals with lower VOC content.
• F.Advise the authority that the faulty equipment will be maintained more often.
• G.Conduct an internal enquiry to establish who is to blame.
• H.Ask to settle the court case by negotiation with the authority.

An organisation has the following environmental policy document displayed in the reception area:
" This organisation is committed to providing electric cables to customers ' requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required the policy shall be communicated to all interested parties. " Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.

• A.The organisation ' s processes deliver the intended improvement to the environment.
• B.The organisation uses suppliers committed to environmental sustainability.
• C.The organisation is committed to continual environmental improvement.
• D.The organisation has a good reputation for recycling its waste.
• E.The organisation has a commitment to environmental protection.
• F.The organisation makes available its environmental policy to interested parties.
• G.The organisation satisfies its customers ' environmental requirements.
• H.The organisation clearly meets all statutory requirements.