In situations where unforeseen problems prevent the planned execution of a project, the project manager should focus on problem-solving and collaboration to keep the project on track. According to the PMBOK Guide, the project manager's responsibilities include engaging with stakeholders to meet project requirements and creating customer satisfaction1. The Professional in Business Analysis Reference Materials also emphasize the importance of collaboration and stakeholder engagement to address issues and find solutions2.
Therefore, helping the customer find an alternative location aligns with the project manager's role in facilitating project success and maintaining stakeholder satisfaction. References:
* PMBOK Guide - Seventh Edition, Project Management Institute1.
* Professional in Business Analysis Reference Materials, PMI2.

When a project team encounters a known dependency issue and lacks clarity on available options, the project manager should facilitate a collaborative problem-solving process to explore potential solutions. This approach aligns with the PMBOKGuide's emphasis on engaging the team in identifying alternatives and leveraging collective expertise to overcome project obstacles12. References: = Managing Project Dependencies and Conflicts2; PMBOKGuide3.