Online Access Free PEGACPBA24V1 Exam Questions

Select each Use Case on the left and drag it to the appropriate Automation on the right.

Correct Answer:

Explanation:
Use Case: "A medical specialist completes their review of an insurance claim, and the system attaches the report to the case." Automation: Create PDF Use Case: "Employees of a financial services firm receive confirmation when they register for the required certification classes." Automation: Send email Use Case: "A Fraud department manager receives a mobile notification that an approval request is in their worklist." Automation: Push notification Use Case: "When an approver rejects an expense report, an employee can modify and resend the report for approval." Automation: Change to a stage A medical specialist completes their review of an insurance claim, and the system attaches the report to the case.
* Automation: Create PDF
* Explanation: In this use case, the system needs to generate a report that can be attached to the case. The appropriate automation for generating documents like reports is creating a PDF. This ensures the report is in a standardized, non-editable format that can be easily attached to the case.
Pega Platform Business Architect Essentials, Chapter on Case Design.
Employees of a financial services firm receive confirmation when they register for the required certification classes.
Automation: Send email
Explanation: This use case involves sending a confirmation to employees upon registration. The most suitable method for sending such confirmations is through an email. Email notifications ensure that the employee receives a record of their registration.
Reference: Pega Platform Business Architect Essentials, Chapter on Notifications and Correspondence.
A Fraud department manager receives a mobile notification that an approval request is in their worklist.
Automation: Push notification
Explanation: The manager needs to be alerted promptly about an approval request. Push notifications are ideal for this purpose as they provide real-time alerts directly to the mobile device.
Reference: Pega Platform Business Architect Essentials, Chapter on Mobile and Multi-Channel.
When an approver rejects an expense report, an employee can modify and resend the report for approval.
Automation: Change to a stage
Explanation: When an expense report is rejected, the case needs to move back to a stage where the employee can modify and resubmit it. This involves changing the stage of the case to enable the necessary actions.
Reference: Pega Platform Business Architect Essentials, Chapter on Case Management and Workflow.

Select each use case on the left and drag it to the appropriate router on the right.

Correct Answer:

Which two field types are specialized versions of the Query field type? (Choose Two)

• A.Data reference
• B.Embedded data
• C.Picklist
• D.Case reference

Identify three principles of Pega's Center-out business architecture. (Choose Three)

• A.Focus on outcomes, align your process.
• B.Manage intelligence centrally.
• C.Drive business logic with Channels.
• D.Complicate data access, keep logic complex.
• E.Manage variations to be scale-ready.

An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.
How do you configure the case life cycle to meet this requirement?

• A.Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed
• B.Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
• C.Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
• D.Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process