Online Access Free PEGACPBA74V1 Exam Questions

You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office. How do you configure the list report in order to create the pie chart?

• A.Group the manager name column
• B.Group the case ID column
• C.Summarize the manager name column
• D.Summarize the case ID column

You are preparing to delegate a number of business rules. What three prerequisite actions must be taken before preparing to delegate a number you can delegate the business rules? (Choose three.)

• A.Ensure the delegated ruleset exists in the Production rulesets list
• B.Ensure an access group exists for the users who will manage the delegated rules
• C.Ensure a ruleset that will contain the delegated rules exists
• D.Ensure a ruleset exists for the users who will manage the delegated rules
• E.Ensure the delegated rules are added to a locked ruleset

A car rental company provides luxury cars in certain geographical locations. According to policy, the rental request for a luxury car must be processed by an agent who is trained to rent luxury cars. Which routing approach do you use?

• A.Route to a work group based on the location
• B.Route requests to a skilled work group
• C.Route to a skilled member of a work group
• D.Route the request to a manager who assigns the agent

How do you route an assignment so that any available member of the Finance department can perform the task?

• A.Route the assignment separately to all members
• B.Route the assignment to a work queue
• C.Route the assignment to the admin user ID
• D.Route the assignment to a work list

A home loan application requires approvals form the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

• A.Create an approval step with cascading approval
• B.Apply business logic to route a single assignment in the correct order
• C.Route an assignment to a work queue where both roles have access
• D.Create an approval process for each manager in parallel