Online Access Free PEGACPBA74V1 Exam Questions

A home loan application requires approvals form the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?

• A.Route an assignment to a work queue where both roles have access
• B.Create an approval process for each manager in parallel
• C.Apply business logic to route a single assignment in the correct order
• D.Create an approval step with cascading approval

In a job application case for a call center position, all customer service agents must speak English, but positions for Spanish, French, and German speakers are also available. During the interview process illustrated below, the Conduct Interview assignment task must be routed to an interview who speaks the same language as the applicant.

What is the best way to design routing so the correct interviewer is assigned the task?

• A.Route the job application to a specific queue using the Use business logic option
• B.Route the job application to an appropriately skilled operator using the Specific user option
• C.Route the job application to a specific user using the Use business logic option
• D.Route the job application to an operator within a skilled group using the Specific user option

Which two of the following scenarios are good candidates for rule delegation? (Choose two.)

• A.Password validation standards
• B.Content of an email confirming a customer submission
• C.Business policies controlled by regulatory compliance
• D.The service level on expense reports

A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

• A.Filter the results so that only cost center and purchase requests are included in the report
• B.Use the purchase requests column to group the cost centers
• C.Summarize the purchase requests column by count
• D.Summarize the regional cost centers by count

An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?

• A.Configure a parallel process for each of the required approvals
• B.Configure a single cascading approval based on an authority matrix
• C.Add the manager approval to an alternative stage in the case life cycle
• D.Add an optional process to each approval in the appropriate stage