Online Access Free PEGACPDC25V1 Exam Questions

MyCo, a telecom company, wants to Include offer-related images in the emails that they send to their qualified customers. As a decisioning architect, what best practice do you follow to include images in emails?

• A.Provide links to images In the email.
• B.Directly embed images in the email.
• C.Attach images to the email.
• D.Host images on an external server.

U+ Bank wants to use Pega Customer Decision Hub to display a credit card offer, the Standard Card, to every customer who logs in to the bank website. What three of the following artifacts are mandatory to implement this requirement7 (Choose Three)

• A.Real-time containers.
• B.An action and the associated web treatment.
• C.Customer contact policies.
• D.A business structure.
• E.Customer engagement policies.

As a Customer Service Representative, you present an offer to a customer who called to learn more about a new product. The customer rejects the offer. What is the next step that Pega Customer Decision Hub takes?

• A.Adds the customer to the potential churn list
• B.Reevaluates the Next-Best-Action
• C.Stops presenting offers to the customer
• D.Sends a detailed email about the offer

What is the name of the property that the system computes automatically when you use an Adaptive Model decision component?

• A.Rank
• B.Priority
• C.Propensity
• D.Order

U+ Bank implemented a customer journey for Its customers. The journey consists of five stages. The bank observes that as customers progress through the journey, one customer entered the third stage of the Journey, and then received an offer that is not included in any journey.
Which statement explains the cause of this behavior?

• A.The customer always receives the most relevant action, even if an action is not a part of any journey.
• B.The customer was not eligible for the last stage of the journey and the system presented an offer outside the journey.
• C.The bank implemented upweighting for the third stage.
• D.The customer can be Involved in only one active journey at a given moment.