Online Access Free PEGAPCBA87V1 Exam Questions

In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on the situation, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two case types do you create to support this scenario? (Choose Two)

• A.Items of loss
• B.Customer
• C.Fraud investigation
• D.Claim

Which requirement do you satisfy by using a Wait step?

• A.An Accident Claim case pauses until 48 hours after the accident.
• B.An Accident Claim case pauses until a user uploads an accident image.
• C.An Accident Claim case pauses until a manager approves the request.
• D.An Accident Claim case pauses until an email is sent to the user.

Select each Use Case on the left and drag it to the appropriate Routing configuration on the right.

Correct Answer:

Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?

• A.Add an Approve/Reject step and enable email and mobile approval.
• B.Add an Approve/Reject step with mobile approval enabled and a Send Email step.
• C.Add an Approve/Reject step and enable email notifications on the case type.
• D.Add an Approve/Reject step and a Send Email step.

Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.

Correct Answer: