Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.
Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)

A developer configures a button with the action set as shown in the following image.

Place the events in the order they occur.

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

Which requirement do you satisfy by using a Wait step?

During testing, you notice that the Send case status email step does not send an email. Which work item do you create in Agile Workbench to address this issue?