A.Add a Send Notification step to the process after the assignment to notify the assigned user.

B.Configure a service level to send a notification to the assigned user.

C.Add a Send Email step to the process before the assignment to notify the assigned user.

D.Configure the case type to send assignment notifications to assigned users.

A.Data and Interfaces

B.Reports

C.Personas and Channels

D.Micro journeys

E.Non-functional