Online Access Free PEGAPCDC80V1_2019 Exam Questions

You are a Strategy Designer on a Next-Best-Action project and are responsible for designing and
implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.

Correct Answer:

Which is the most accurate description of proactive retention? Proactive Retention ___________.

• A.simplifies the process of retaining customers
• B.enables business to respond to customers when they contact a call center
• C.anticipates potential customer churn
• D.enables the business to reduce the number of credit risk customers

U+, a telecom company, introduces fiber optic in the North region of the country. They want to advertise this
on their website using a banner and targeting the customers living in that area.
When configuring Next-Best-Action designer, which targeting approach should the company select?

• A.Proposition driven
• B.Audience driven
• C.Eligibility driven
• D.Analytics driven

U+ Bank has launched a new credit card for all customers with a premium bank account. As a Strategy
Designer, you need to create propositions that involve the full customer life cycle: marketing, sales, and
service.
Which two valid propositions do you create? (Choose Two)

• A.Address change
• B.Credit card number
• C.Credit card status
• D.No annual fee

As a Strategy Designer, you are setting up the proposition hierarchy for MyCo. Select the correct proposition
hierarchy level for each of the hierarchy items identified.

Correct Answer: