Online Access Free PEGAPCDC87V1 Exam Questions

You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

• A.Offer relevancy
• B.Offer eligibility
• C.Customer contact policy
• D.Predicted customer behavior

U+ Bank realizes that customers have ignored a particular mortgage offer. As a result, the bank wants to offer the action 30% more frequently. Which arbitration factor do you configure to implement this requirement?

• A.Action weighting
• B.Context weighting
• C.Business purpose weighting
• D.Action value

Reference module: Avoiding overexposure of actions in outbound.
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. Now the bank wants to limit the number of emails sent to their customers irrespective of past outcomes with a particular offer and customer. Which of the following options allows you to implement this business requirement?

• A.Suppression policies
• B.Customer contact limits
• C.Volume constraints
• D.Suitability rules

U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

• A.Engagement policies
• B.Context weighting
• C.Contact policies
• D.Business levers

U+ Bank wants to use Pega Customer Decision Hub to display a credit card offer, the Standard Card, to every customer who logs in to the bank website.
What three of the following artifacts are mandatory to implement this requirement? (Choose Three)

• A.A business structure.
• B.An action and the associated web treatment.
• C.Customer engagement policies.
• D.Real-time containers.
• E.Customer contact policies.