Online Access Free PEGAPCDC87V1 Exam Questions

Reference module: Leveraging predictive model.
U+, a retail bank, wants to show a retention offer to customers who are likely to leave the bank in the near future based on historical customer interaction data. Which type of model do you use to implement this requirement?

• A.A predictive model
• B.An adaptive model
• C.An entity model
• D.A text analytics model

A bank wants to leverage the Next-Best-Action capability of Pega Customer Decision Hub to promote new offers to each customer on their website. What information does Pega Customer Decision Hub send back to the website in response to the real-time container request?

• A.The treatment details and relevant action attributes
• B.Only the action name and description
• C.Only the image location
• D.Only the image location and its type

U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

• A.Set the action availability to Never
• B.Set the action availability to Template
• C.Set the action availability to Always
• D.Set the action availability to Within a defined time period

MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?

• A.Create a decision strategy at the Issue-level.
• B.Map a real-time container to the Top-level or Issue-level.
• C.Enable an engagement policy for the second group.
• D.Set contact limits for both the groups.

U+ Bank a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in lo the web self-service portal. The bank added engagement policy conditions to show the offers based on the banks requirements.
In the Answer Area select the correct engagement policy for each condition.

Correct Answer:

Explanation:
Correct Engagement Policy Configuration:
* The customer must not be flagged as a defaulted borrower
* Engagement policy: Eligibility
* Customer already owns a higher-value offer
* Engagement policy: Applicability
* Must be a resident of New York City
* Engagement policy: Eligibility
* The savings product offers are relevant only if the customer has not explicitly opted out of direct marketing
* Engagement policy: Applicability
* Inappropriate for customers with a credit score < 300 as they are likely to default
* Engagement policy: Suitability
* The customer must not be flagged as a defaulted borrower
* Eligibility: Eligibility conditions determine whether a customer qualifies for an offer at a basic level. Being flagged as a defaulted borrower is a fundamental criterion to disqualify a customer from receiving certain offers.