Online Access Free PEGAPCLSA80V1_2020 Exam Questions

A shipping case needs to wait s specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.
Identify the two requirements for which a wait shape is the simpler approach.(Choose Two.)

• A.Adjust the case urgency when the assignment is created.
• B.Present a custom UI from to the user while waiting to expire.
• C.Manually step past the waiting point prior to the designated time.
• D.Automatically bypass looking when the assignment is created.

Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases.
Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)

• A.Decrease the weights of the weighted conditions.
• B.Increase the weighted condition sum threshold.
• C.Decrease the weighted condition sum threshold.
• D.Increase the weights of the weighted conditions.

GigCo receive complaints from existing customer and new prospects that BigCo representative contact them with irrelevant offers and products.
Which two Pega solution do you suggest to help solve this problem? (Choose Two)

• A.Customer Decision Hub
• B.Robotic process Automation
• C.Pega Customer Service
• D.Pega Marketing

A Pega application has cases that represent customers' accounts each with many members. When a members of a customer accounts registers with the application through an offline component, a related, registration transaction is recorded. Am advanced agent updates the customer account cases with new members. The application is running in a multimode system and advanced agents are enabled on all nodes.
Which two element are valid design choices (Choose two.)

• A.Override DetermineLockString to use Account instead of .PyID as the lock string
• B.Leverage the default object lock contention queuing capability.
• C.Use the optimistic locking option on the case types.
• D.Create a Registration subcase configured to run in offline mode.

You want your application to have consistent styling across portals. You want the background color of all buttons in your application to be blue. You want the background color of the buttons to be easily updated in case corporate branding changes.
Which attribute do you modify to set the background color?

• A.The controls format
• B.The background mixin
• C.The buttons format
• D.The application skin