PEGAPCSA85V1 Exam Question 16
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery limes and remove courier services that fail to meet delivery metrics. Which two options are required increase managers to update courier service records in production? (Choose Two)
PEGAPCSA85V1 Exam Question 17
An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?
PEGAPCSA85V1 Exam Question 18
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?
PEGAPCSA85V1 Exam Question 19
A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?
PEGAPCSA85V1 Exam Question 20
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics. Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)
