ITIL-4-CDS Exam Question 26
A popular social media app is part of a complex network of systems. Most changes to the service are successful, except for those made by a development team that has many failed changes.
Which is the BEST approach to reduce the number of failures?
Which is the BEST approach to reduce the number of failures?
ITIL-4-CDS Exam Question 27
Which approach may help to improve incident resolution times by moving support activities from specialist teams to frontline teams or users?
ITIL-4-CDS Exam Question 28
An organization wants to make some changes to individual and team objectives. The new objectives need to align to the organization's goal of anticipating the needs of its customers.
Which concept is the key element of this alignment?
Which concept is the key element of this alignment?
ITIL-4-CDS Exam Question 29
An organization experiences delays when creating and changing products and services. This is largely because software developers store code in their individual repositories.
ITIL-4-CDS Exam Question 30
A global retailer is shifting its monolithic order-management system to a containerized, microservices-based architecture. Development teams each use different code repositories, branching strategies, build tools and container registries. As a result, integration is laborious, security scans are inconsistent, and production deployments frequently break. Which ONE practice should lead the standardization of coding policies, repository management, CI/CD pipelines and artifact versioning to streamline end-to-end software delivery?