Online Access Free Peoplecert.ITIL-4-CDS.v2026-06-08.q37 Practice Test (Page 9)

ITIL-4-CDS Exam Question 36

An internal service provider of a large retail organization is working on a major update of the self- checkout terminals used in the supermarkets. The update includes new hardware, software, and integration with a new card payment system. How should the service provider ensure that the update is sufficiently tested?

A.Limit testing to the pre-agreed technical criteria and use a dedicated team of testers

B.Focus testing solely on user experience and delegate it to operational teams

C.Include user experience and perception in the scope of testing and involve multiple teams

D.Delegate to the vendor testing of the terminals and the card payment system

ITIL-4-CDS Exam Question 37

Which statement about `service integration as a service' isCORRECT?

A.The service integrator can be easily replaced by other vendors to leverage better pricing

B.The service integrator does not deliver any services to the organization

C.The service integrator provides services and manages other vendors

D.Multiple vendors provide the service integration and management function

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ITIL-4-CDS Exam Question 36

ITIL-4-CDS Exam Question 37

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