Online Access Free C-BCSCX-2502 Exam Questions

Which of the following are solution capabilities of SAP Emarsys?
Note: There are 3 correct answers to this question.

• A.Automation Programs
• B.Smart Analytics
• C.Processing Leads and Opportunities
• D.Web Page Creation and Generation
• E.Advanced Segmentation

Which of the following are capabilities of SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

• A.Agent Desktop
• B.Guided Selling
• C.Case Management
• D.Forecasting and Pipeline Management
• E.Intelligent Lead Score

Which of the following are some of the benefits of using SAP Business Technology Platform with SAP Customer Experience?
Note: There are 3 correct answers to this question.

• A.Business process analysis is available out-of-the-box.
• B.Al capabilities empower sales & marketing analysts to accelerate decisions.
• C.SAP Integration Suite is available to integrate applications.
• D.SAP Cloud ALM tools and accelerators can be used to help jumpstart a customer implementation.
• E.SAP Build can be used to create custom apps.

How does SAP Service Cloud version 2 help organizations achieve their customer experience targets?

• A.By connecting and delivering data from the value chain and process flow
• B.By focusing on back-end service operations
• C.By providing a dedicated self-service experience as a forecast
• D.By executing marketing campaigns for product service

Which of the following features are available in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.

• A.Agent Desktop
• B.Omnichannel experience
• C.Guided selling
• D.Billing