Online Access Free C-BOSUP-90 Exam Questions

Which of the following options is included only in SAP Enterprise Support?

• A.Message solving
• B.24*7 support for Very High messages
• C.Technical Quality Check
• D.Dedicated contact point for the partner

When a message is directed to SAP via SAP Solution Manager, which status does the message have in the Service Desk?

• A.Confirmed
• B.Incident forwarded
• C.Information to SAP
• D.Sent to SAP

You receive a customer message where several issues are reported.
What will be your next step?

• A.Start message processing without contacting the customer.
• B.Ask your colleagues for processing this message.
• C.Solve all issues in the message, because it is beneficial for customers to report several issues in one message.
• D.Ask the customer to create one message per issue.

Which scenarios will be addressed by SAP Solution Manager in Life Cycle Management? (Choose two)

• A.Best practices for embedding third-party software
• B.Automatic Deployment
• C.Discovery of corrective software packages
• D.Hardware Management

A client has asked for additional functionality to be included in the product, but you know that this cannot be implemented.
What step would you take?

• A.Request a product enhancement, so that the message can be closed.
• B.Log the issue as a bug, so that you can be sure that it will be reviewed.
• C.Tell the client that you have no input into product direction and cannot help him as it is out of your control.
• D.Try to offer a workaround and set the customer expectation.