Online Access Free C-BOSUP-90 Exam Questions

A customer may not understand a proposed solution and send the case back to you.
How can you avoid this situation?

• A.Send the customer multiple possible solutions even if you have not tested them.
• B.Send customers short answers to avoid confusion.
• C.Update the customer with detailed step by step solutions using clear but short sentences.
• D.Update the customer with the same solution you sent originally until the customer understands that solution.

What are benefits of using Root Cause Analysis of SAP Solution Manager? (Choose two)

• A.Batch job planning
• B.Report development
• C.Safe remote access
• D.Performance measurement

What is the characteristic of a system when defined as a subset of the installation in SAP systems? (Choose two)

• A.A system is identified using a system ID.
• B.One system can be a child to multiple installations.
• C.A system corresponds to either production, test OR development environment.
• D.A system corresponds to production, test AND development environment.

Which application within Root Cause Analysis should be used to add a Technical System?

• A.Agent Administration
• B.Diagnostic Setup
• C.System Maintenance
• D.System Conflict Resolution

Assume you perform an SAP Note Search on 'update' and the search pattern Linguistic Search.
Which of the following terms would be considered hits? (Choose two)

• A.Updating
• B.Update
• C.Upgrade
• D.Up-to-date