Online Access Free C-BOSUP-90 Exam Questions

Assume you perform an SAP Note Search on 'update' and the search pattern Linguistic Search.
Which of the following terms would be considered hits? (Choose two)

• A.Up-to-date
• B.Updating
• C.Upgrade
• D.Update

What is Product Support Hierarchy in SAP environment? (Choose two)

• A.It is a view on the Application Component Hierarchy.
• B.It is part of the Service Level Agreement.
• C.It defines the maintenance pricing level.
• D.It is an instrument in organization and reporting within Product Support.

In which of the following situations would it be advisable to email the client rather than use the phone?

• A.If the client has multiple open issues.
• B.If you need to communicate a precise list of sequential actions to be followed by the client.
• C.If the case has not been updated for several days and you have no concrete next steps.
• D.If you do not fully understand the client issue.

If you want to add an SAP or non-SAP system to your landscape, which transaction do you need to run?

• A.SOLMAN_WORKCENTER
• B.MSY_SETUP
• C.SMSY
• D.SMSY_SETUP

What is the Service Level Agreement (SLA) for Initial Response Time for high priority issues?

• A.2 hours
• B.4 hours
• C.8 hours
• D.1 hour