Online Access Free C-C4H51-2405 Exam Questions

What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.

• A.Establish an organizational structure, technical foundation, and transformation methodology for clean core.
• B.Define roles and responsibilities as part of a process transformation office.
• C.Establish release management.
• D.Integrate clean core practices in the end-to-end value process chain.
• E.Establish regular housekeeping tasks and procedures.

You have configured the service level agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for this?
Note: There are 2 correct answers to this question.

• A.SLAs are not activated in project scoping.
• B.A workflow rule was not scheduled to trigger the determination.
• C.The determination rules have been configured, but not activated.
• D.SLAS are not configured in fine-tuning.

Which object can be used within ticket creation to automatically determine the registered product?

• A.Customer
• B.Product
• C.Warranty
• D.Installation point

Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.

• A.Priority
• B.Custom fields
• C.Due Date
• D.Category

Which tools can you use to dispatch a service technician to an open ticket? Note: There are 3 correct answers to this question.

• A.Ticket routing
• B.Activity planner
• C.Manual routing
• D.Time recording
• E.SAP Field Service Management