Online Access Free C-C4H510-21 Exam Questions

Which objects are required to create a service ticket? Note: There are 2 correct answers to this question.

• A.Customer
• B.Maintenance plan
• C.Service request
• D.Contracts

In the SAP Service Cloud Ul, which of the following field properties can be controlled in the page layout? Note: There are 2 correct answers to this question.

• A.Mandatory
• B.New field
• C.Query
• D.Read-only

You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?

• A.Absolute, counter based
• B.One time, fixed
• C.One time, time and counter based
• D.One time. no condition, time and counter based

You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?

• A.Maintain the fine-tuning activity for date profiles.
• B.Maintain the fine-tuning activity for contracts.
• C.Select the relevant scoping question.
• D.Create a workflow rule.

Which Analytics key features allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.

• A.Interactive dashboards
• B.Custom reports
• C.Inner join data sources
• D.Web service message monitoring
• E.Standard reports