Online Access Free C-FSM-2211 Exam Questions

As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?

• A.Create a follow-up activity from the Efforts page.
• B.Create a follow-up activity from the Smartform page.
• C.Create a follow-up activity from within the service call.
• D.Create a follow-up activity from the Expenses page.

Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

• A.Text Input, Picker, Series, Attachment
• B.Text Input, Description, Picker, Status
• C.Text Input, Picker, Status, Series
• D.Text Input, Status, Series, Formula
• E.Picker, Status, Series, Number Input

You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?

• A.Use a filter.
• B.Use a workflow.
• C.Use a checklist.
• D.Use a business rule.

You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

• A.Click on the navigation icon within the home page.
• B.Click on the navigation icon within the equipment.
• C.Click on the navigation icon within the activity.
• D.Click on the navigation icon within the service call.

How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

• A.You can improve the link between back office and field.
• B.You can provide a predefined script for service execution.
• C.You can trigger actions based on standard system events.
• D.You can configure execution checkpoints.
• E.You can standardize service process flows.