Online Access Free C-TCRM20-71 Exam Questions

The sales manager at your company needs a tool that can provide statistics for the number of activities completed in certain categories by the sales manager's department this month.
Which tool do you recommend?

• A.Pipeline analysis
• B.Activity monitor
• C.Activity journal
• D.Action monitor

What is the purpose of condition maintenance groups in CRM pricing?

• A.To bundle condition tables and condition types for condition maintenance
• B.To control the condition exclusion logic in business transactions
• C.To determine which condition types can be changed manually within a business transaction
• D.To determine which condition types have to be maintained in SAP CRM and which in SAP ERP

You want to be notified when BDoc messages are not executed properly.
What would you configure?

• A.Subscription in admin console
• B.qRFC monitor
• C.Error handler
• D.Middleware broker

You want to create a product promotion to be used in the Interaction Center or in the Web shop, and want to offer accessories for the new product.
Where do you maintain accessories for the new product?

• A.In the cross-sell/ up-sell/ down-sell rules
• B.In product master maintenance
• C.In the top n list
• D.In Trade Promotion Management

Sales representatives using the CRM WebClient UI complain that the navigation bar has recently changed. Links they used in the past are no longer available. You have to investigate this issue.
Which of the following changes definitely does not cause this behavior and can be excluded?

• A.Changes in the navigation bar profile
• B.Changes in the business transaction profile
• C.Changes in the organizational model
• D.Changes in business role Customizing