Online Access Free C-TCRM20-72 Exam Questions

What can you do in the SAP CRM Web Channel?
Note: There are 2 correct answers to this question.

• A.Create orders with reference to a marketing campaign.
• B.Create opportunities.
• C.Create billing plans.
• D.Configure products using the Internet pricing and configurator (IPC).

Within partner processing for transactions in SAP CRM, how do you make certain partner functions mandatory?

• A.Use the mandatory partner indicator on the partner determination procedure.
• B.Use the minimum occurrence for the respective partner function in the partner determination procedure.
• C.Use the minimum occurrence for a partner function in the access sequence.
• D.Use the mandatory partner indicator within the partner function itself.

Which of the following can you create using the Application Enhancement Tool?
Note: There are 2 correct answers to this question.

• A.Database tables
• B.Enhancement spots
• C.Calculated fields
• D.Component enhancements

For marketing purposes, your customer plans to create target groups based on attributes hobbies, region, and sales volume.
Which data sources do you suggest to your customer for segmentation?
Note: There are 3 correct answers to this question.

• A.Marketing attribute sets (from accounts)
• B.Account fact sheet
• C.InfoSets
• D.Interactive Reports
• E.Business Warehouse InfoCubes (SAP BW Query)

You want to download existing SAP ERP customers to SAP CRM.
Which Customizing steps must you perform?

• A.Create your own account group for the data transfer from SAP ERP to SAP CRM.
• B.Set up the same number ranges in both systems (they must be equal).
• C.Set up the mapping for the classification customer and an account group (PIDE).
• D.Create the business partner account life cycle.