Online Access Free C-TCRM20-73 Exam Questions

In a CRM transaction, which of the following elements influence the determination of Item Category?
There are 3 correct answers to this question.
Response:

• A.Product Type
• B.Transaction Type
• C.Item Category Group
• D.Leading Transaction Type
• E.Item Category Usage

What is integrated in the SAP ERP system that acts the same was as an adaptor in SAP CRM for communicating with other systems?
Please choose the correct answer.
Response:

• A.Interaction Modeller
• B.Netweaver
• C.Middleware
• D.Plug In

When you create an activity and then see that it should have been created as a follow-up transaction to an existing case, you can use subsequently linking functionality to link this activity to an existing transaction.
Under these circumstances, which of the following statements hold true?
There are 3 correct answers to this question.
Response:

• A.You can subsequently link Item to Item but not schedule line to schedule line
• B.The document flow is updated automatically.
• C.You have configures object relationship profile.
• D.You can subsequently link header to header

Which of the following statements are correct regarding CRM Middleware.
There are 3 correct answers to this question.
Response:

• A.CRM uses sBDocs to replicate business data between ECC and CRM.
• B.Data is replicated between CRM and ECC via BAPIMTCS.
• C.CRM system provides customizing and business data to ECC.
• D.There are basically 2 types of Bdocs - Messaging and Synchronizing
• E.Bdoc messages that have been processed with errors can be re-processed.

Your company is implementing SAP CRM and SAP ERP in phase 1. They are planning a phase 2 to include SAP SRM and SAP SCM. Their goal is to minimize changes and therefore costs.
They ask your for an opinion on when to install the Solution Manager.
Please choose the correct answer.
Response:

• A.SAP Solution manager should be implemented at the beginning of Phase 1 as it is only used for project planning & configuration via roadmaps. If we don't implement it in phase 1, we should not implement it at all.
• B.SAP project manager should be implemented between Phase 1 and Phase 2.This would ensure that users are available.
• C.SAP Solution manager should be implemented between Phase 1 and Phase 2.This would ensure that resources are available.
• D.SAP Solution manager should be implemented at the beginning of phase 1 as it can configure to help systems via roadmaps and it is required by SAP for software maintenance of SAP CRM and the other SAP systems in our landscape.