Online Access Free C-TCRM20-73 Exam Questions

Which tools are used to configure the SAP CRM WebClient UI?
There are 3 correct answers to this question?
Response:

• A.Application Enhancement Tool
• B.Graphical Modeler
• C.UI Configuration Too
• D.Administration Console
• E.Skin Workbench

Interaction Center Profiles can be designed for?
There are 3 correct answers to this question.
Response:

• A.Individual positions
• B.Individual Leads
• C.Common for all the Interaction center
• D.Groups of Sales
• E.Groups of agents

In a business transaction, which of the following can be defined by a pricing procedure?
Please choose the correct answer.
Response:

• A.Define the combination of fields that an individual condition record consists of.
• B.Determine whether a specific condition type is mandatory.
• C.Determine the applicable tax based on ship to party.
• D.Define the search strategy that the system uses to search for valid data in a specific condition type.

Your customer wants to use a new business activity to capture trade fair contacts. Which of the following settings are mandatory to fulfill this requirement?
There are 2 correct answers to this question.
Response:

• A.Maintain business-activity-relevant data for the trade fair contact transaction type.
• B.Define a transaction type for the trade fair contacts with leading transaction category "business activity."
• C.Create a new task type to initiate follow-up activities with the trade fair contacts.
• D.Maintain questionnaire determination for the trade fair contact transaction type.
• E.Maintain item category determination for the trade fair contact transaction type.

Your customer wants to use a new business activity for capturing trade fair contacts that can be used as follow up documents for leads. Which of the following settings mandatory to fulfil these requirements?
There are 3 correct answers to this question.
Response:

• A.Define a transaction type for the Trade Fair contacts using a leading businesstransaction category
  'Business Activity'.
• B.Implement a BADI for copy control.
• C.Maintain item category determination for the trade fair contact.
• D.Set up Copy control for source transaction type 'Lead' and target transaction type 'Trade fair contact'.