Online Access Free C_BOSUP_90 Exam Questions

Which of the following incidents will lead to a message being qualified as Very High?

• A.An important request for information related to a future release or patch
• B.An issue leading to business critical work that cannot be performed
• C.A missing product functionality required by the customer
• D.A product customization requested through support

What is SAP Solution Manager?

• A.It is a relational database system that can be used as an alternative to databases from other vendors.
• B.It is an application that is part of the SAP Supply Chain Management application.
• C.It is a robust and lean standard-based platform that enables you to develop Java and composite applications from scratch.
• D.It supports the implementation throughout the entire life-cycle from the business blueprint to the configuration to production processing.

How can you setup SAP EarlyWatch Alert?

• A.Connecting to SAP Service Marketplace and defining your landscape
• B.Using SMSY transaction to create your logical components first, if this is not already done
• C.Connecting to SAP Service Marketplace and setting up the parameters
• D.Using SMSY transaction to activate a pre-defined SAP EarlyWatch Alert

What does priority in incident management mean?

• A.It defines the importance of the customer for SAP.
• B.It is an attribute that characterizes the urgency of an issue.
• C.It is an attribute of the customer's system.
• D.It is an attribute of the Service Desk.

You have picked a message from the queue.
What are your next steps? (Choose two)

• A.Try to guess what the customer might want to have.
• B.Get a thorough understanding of the issue from the information given in the message.
• C.Search for notes and confirmed messages.
• D.Ask the customer for their usernames and passwords.