A.Time recording

B.Activity Planner

C.FSM

D.MRS

E.Manual Routing

A.Reporting

B.Controlling responsibility

C.Determining service level assignments

D.Controlling validity of the service catalog

E.Determining fine-tuning settings

A.Set the access rights to display.

B.Set the access rights to edit.

C.Set the read access to restricted.

D.Set the read and write access to restricted.

E.Set the write access to restricted.