Online Access Free C_C4H510_21 Exam Questions

Which of the following elements can you use to restrict access to an installed base? Note: There are 2 correct answers to this question.

• A.Service organization
• B.Territory
• C.Measurement and reading
• D.Skills

Which of the following access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.

• A.Define Specific Restriction
• B.Full Access
• C.Restricted
• D.Unrestricted
• E.No Access

Which action should an administrator take to get a system bug fixed within SAP Service Cloud?

• A.Create an incident.
• B.Send an e-mail to SAP Cloud Support.
• C.Document an influencer story.
• D.Report a ticket.

Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are 2 correct answers to this question.

• A.Working calendar
• B.Operating hours
• C.Maintenance plan
• D.Service contract

Which of the following options are possible for permissions?

• A.Restricted access rights override any unrestricted access you have defined.
• B.Unrestricted access rights override any restrictions you have defined.
• C.If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
• D.You can decide, per view, if the access rights should override any restrictions you have defined or not.