Online Access Free C_C4H51_2405 Exam Questions

Which master data is synchronized bidirectionally between SAP S/4HANA and SAP Service Cloud?

• A.Account
• B.Account hierarchy
• C.Product
• D.Employee

Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.

• A.Maintain the ticket hierarchy.
• B.Run an action for grouping tickets.
• C.Use the Subticket tab to add a ticket.
• D.Define a multi-step approval process.
• E.Create an activity plan for an object ticket.

In the ticket, no warranty is determined for a registered product. What might be the cause?
Note: There are 2 correct answers to this question.

• A.The registered product is not assigned to an installed base.
• B.The warranty is expired.
• C.The warranty is not assigned to an installed base.
• D.The warranty is not assigned to a registered product.

Which objects and settings can be used to determine a service ticket processing team? Note: There are 2 correct answers to this question.

• A.Delegation rules
• B.Determination of involved parties
• C.SLA Determination
• D.Party roles

Which of the following features can you use with the adaptation tool? Note: There are 2 correct answers to this question.

• A.Add a new field
• B.Add a new UI Switch logic
• C.Create a new URL mashup
• D.Change field label