You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.

The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.

What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

Whichof the following elements can be used in Smart forms? Note: There are 3 correct answers to this question.