Online Access Free C_C4H56_2411 Exam Questions

Which of the following can you use to explore released APIs?

• A.SAP Business Accelerator Hub
• B.SAP Integration Suite
• C.SAP Application Interface Framework

Which of the following elements do you need to be able to use Microsoft Teams in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

• A.Cases
• B.Email integration
• C.Outbound calls
• D.Microsoft Office 365 license

Which of the following options is correct in the configuration, if you want to assign an escalated case with priority urgent to a team? Note: Scroll down to view all possible answer options.

• A.Option C
• B.Option A
• C.Option B
• D.Option D

Which configuration steps are mandatory to link customer emails with cases? Note: There are 2 correct answers to this question.

• A.Set up a rule to route the email to the tenant's technical email address.
• B.Assign the team responsible for handling cases.
• C.Maintain and activate at least one email channel.
• D.Create a case routing rule.

Which element can be used to restrict access to views?

• A.Business roles
• B.Field attributes
• C.Determination rules
• D.Code list restrictions