Online Access Free C_C4HL2C_92 Exam Questions

Define the stage: the Opportunity scores high and a sales person is assigned and qualifies the opportunity. The customer visits the web site and is guided to build a shopping cart and requests quote. (This process can also be fully self-service).

• A.Billing-to-Cash
• B.Order-to-Cash
• C.Quote-to-Order
• D.Opportunity-to-Quote/Cart

What was SAP Intelligent Sales Execution formerly known as?

• A.Data Scoring
• B.Datahub
• C.Data Warehouse
• D.Datahug

What is a logical step that can be taken, if SAP Marketing Cloud generates a campaign that did not get a response from the customer?

• A.SAP Marketing Cloud can generate automatic calls to remind them of the offer
• B.SAP Marketing Cloud can retarget customers and remind them of new offers
• C.SAP Marketing Cloud should automatically discard the contact
• D.SAP Marketing Cloud can archive the customer and mark them for deletion

Which scenario is a quote generated from an Opportunity?

• A.Omnichannel Commerce/ E-Commerce
• B.Direct Sales

Define the stage: a Marketing expert intending to generate leads for Sales by creating a campaign either targeting existing customer via email or targeting new customers via personalization on a website, with the goal of the customer giving consent, sharing information and interact with the offer, so that it can be scored and transferred as a lead to the sales team.

• A.Contact-to-lead
• B.Quote-to-Order
• C.Lead-to-Opportunity
• D.Opportunity-to-Quote/Cart