Online Access Free E-C4HYCP1811 Exam Questions

What activity does SAP recommend to escalate an SAP support incident?

• A.Create another incident with very high priority (P1).
• B.Contact the incident processor directly via e-mail and increase the priority of the incident.
• C.Contact the customer's Customer Engagement Executive (CEE).
• D.Contact the Customer Interaction Center (CIC).

You see the following entry in the thread dumps while analyzing a system's performance:ajp-8019- 43" nid=183 state=WAITING - waiting on <0x515a41f6> (a org.apache.tomcat.util.net.JIoEndpoint$Worker) - locked <0x515a41f6> (a org.apache.tomcat.util.net.JioEndpoint$Worker)at java.lang.Object.wait(Native Method)at java.lang.Object.wait(Object.java :485)at org.apache.tomcat.util.net.JioEndpoint$Worker.await(JioEndpoint.java :471)at org.apache.tomcat.util.net.JioEndpoint$Worker.run(JioEndpoint.java :497)at java.lang.Thread.run(Thread.java:662)Locked synchronizers: count = 0 How do you interpret this thread dump?

• A.The system is about to crash because the thread is blocked and cannot perform its job.
• B.The Tomcat AJP parameter maxThreads is too small to handle simultaneous requests.
• C.The JVM option maxAJPThreads is too small to handle simultaneous requests.
• D.The thread is waiting for an incoming connection.

Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.

• A.A partner needs specialized advice regarding the architectural aspects of a project.
• B.A partner contacts Product Support for assistance with a custom solution.
• C.A partner requests information on how to customize the backoffice.
• D.A partner contacts Product Support regarding a platform with slow performance.

Which benefits does SAP BTP Extensions integration provide?Note: There are 2 correct answers to this question.

• A.An analysis layer to capture customer interactions, contexts, and behaviors for future processing
• B.A customization layer for SAP Commerce Cloud that depends on the API Registry module
• C.Microservices that customize the standard functions of SAP Commerce Cloud without compromising on upgradability
• D.An alternative and independent application to SAP Commerce Cloud based on the backoffice

What should you do before you report incorrect software behavior to SAP (third-level support)?Note: There are 2 correct answers to this question.

• A.Tell the customer that the reported problem will be fixed in a future patch release.
• B.Document the complete technical environment information of the system where the incident occurred to provide to SAP.
• C.Test the issue on the customer's SAP Commerce installation.
• D.Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.