As an Admin you can schedule regular data imports using the Data Loader

What is the purpose of the service cloud (customer) portal? (2 answers)

Who can invite Chatter customers into a Chatter group?

North Trail Outfitters wants a backup administrator set up for their org. once the administrator is set up, they report that they are unable to perform any of the administrator duties What are two possible reasons for the access issues?
Choose 2 answers

Universal Containers (UC) has a Web-to-Case form on its Lightning Customer Community. UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic, Fiberboard, and Metal.
UC has added a picklist field to store this data.
How can the Case be automatically placed in the correct queue upon submission?