Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?

Customer Community toprovide customers with a self-service option for support. Which two capabilities can the Customer Community provide to Universal Containers' customers? Choose 2 answers

Which metric influences customer satisfaction? Choose 2 answers

Universal container support manager wants to share product specific information with their customers using communities. Choose 3 Answers

Customer Support Agents are frustrated with how they interact with their current case management solution and have asked for a more streamlined way to manage and view cases.
Which solution will improve productivity and allow the Agents to quickly create and view notes, log calls, update cases, and communicate with customers?