Online Access Free Salesforce.ADX261.v2023-08-17.q85 Practice Test (Page 2)

ADX261 Exam Question 1

Universal Containers (UC) wants to implement Service Cloud using Agile methodology. How should the consultant recommend delivering a successful implementation?

A.Deliver the entire project simultaneously so as to present UC with a completed solution.

B.set a cutoff date of 1.5 months before user acceptance testing for any change requests.

C.Schedule a meeting with the UC executives at the start of the project to generate all the requirements.

D.Generate continuous feedback from the project team, and adjust the requirements and deliverables accordingly.

ADX261 Exam Question 2

What should a Consultant recommend to ensure Live Agent chat requests contain enough information for Reps to effectively respond?

A.Customize the Lightning Console chat page.

B.Configure a Live Chat Validation Rule.

C.Configure Lightning Guided Engagement.

D.Customize the Pre-chat form.

ADX261 Exam Question 3

What are three best practices that should be used when deploying Salesforce functionality to production? Choose 3 answers

A.Migrate a test deployment to a staging environment for a smoother real-life experience.

B.Plan and communicate the deployment to all users of the organization in advance.

C.Select a window of time when users will NOT be making changes to the organization.

D.Ensure all users refrain from logging into production for an entire day prior to deployment.

E.Ensure that at least 60% of the code is covered by unit tests before deploying to production.

ADX261 Exam Question 4

Cloud Kicks use a Console App to support users. Service agents open an Account workspace tab and multiple subtabs for the Case, Contact and service Contract. Service agents would like to share links to recently opened subtabs with other users to swarm on cases.
What should a consultant recommend to meet the requirements?

A.Recent Items set to Account object.

B.Actions & Recommendations component.

C.Screen flow launched from a global action.

D.Hitory Utility in the Utility bar.

ADX261 Exam Question 5

Universal Containers has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment.
What should be used for migration functionality?

A.Visual Workflow, data loader, and Force.com IDE

B.Mass Transfer Records, change sets, and Visual Studio Code

C.Visual Studio Code and change sets

D.Data loader, change sets, and Force.com Excel Connector

Other Version: 1036Salesforce.ADX261.v2023-05-15.q68

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ADX261 Exam Question 1

ADX261 Exam Question 2

ADX261 Exam Question 3

ADX261 Exam Question 4

ADX261 Exam Question 5

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