Online Access Free AP-207 Exam Questions

A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

• A.utility 360
• B.Partner Management
• C.utility Cx

4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers

• A.Account
• B.eSignature
• C.Premise
• D.Balances
• E.Meter Pings

An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

• A.An account record with record type Consumer
• B.An account record with record type Billing
• C.An account record with record type Service
• D.An account record with record type Service Aggregator

An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

• A.Salesforce can send the updated information to the billing system in real-time or batch if it's required,
• B.The billing system can query Salesforce every night to retrieve changes made to contacts.
• C.Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.
• D.Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.

An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?

• A.Energy and Utilities Cloud - Contract Lifecycle Management
• B.Energy and Utilities Cloud = Configure Price Quote (CPQ)
• C.Energy and Utilities Cloud - Document Generation S
• D.Energy and Utilities Cloud - Sales and Service