Online Access Free Agentforce-Specialist Exam Questions

Universal Containers (UC) implements a custom retriever to improve the accuracy of AI-generated responses.
UC notices that the retriever is returning too many irrelevant results, making the responses less useful. What should UC do to ensure only relevant data is retrieved?

• A.Increase the maximum number of results returned to capture a broader dataset.
• B.Change the search index to a different data model object (DMO).
• C.Define filters to narrow the search results based on specific conditions.

Choose 1 option.
Universal Containers has created an Employee Agent.
Which step should an Agentforce Specialist take to connect the agent with a Slack channel?

• A.Create a connection between Salesforce and the Slack workspace.
• B.Create an Omni-Channel flow and connection between Salesforce and the Slack workspace.
• C.Create an embedded service deployment and connection between Salesforce and the Slack workspace.

How does the AI Retriever function within Data Cloud?

• A.It performs contextual searches over an indexed repository to quickly fetch the most relevant documents, enabling grounding AI responses with trustworthy, verifiable information.
• B.It monitors and aggregates data quality metrics across various data pipelines to ensure only high- integrity data is used for strategic decision-making.
• C.It automatically extracts and reformats raw data from diverse sources into standardized datasets for use in historical trend analysis and forecasting.

What does it mean when a prompt template version is described as immutable?

• A.Every modification on a template will be saved as a new version automatically.
• B.Prompt template version is activated; no further changes can be saved to that version.
• C.Only the latest version of a template can be activated.

A Salesforce Administrator wants to generate personalized, targeted emails that incorporate customer interaction data. The admin wants to leverage large language models (LLMs) to write the emails, and wants to reuse templates for different products and customers.
Which solution approach should the admin leverage?

• A.Create a t field Generation prompt template type
• B.Create a Sales Email prompt template type.
• C.Use sales Email standard templates